Customer support isn’t what it used to be and honestly, that’s a good thing. Long wait times, repetitive questions, frustrated customers, and tired support teams have always been part of the story. But today, something big is happening behind the scenes. AI virtual assistants are stepping in, not just to answer questions faster, but to completely transform how businesses talk to the... https://agentia.support/blog/the-rise-of-ai-virtual-assistants-in-customer-support-trends-predictions